Services

OUR SERVICES

Consultation & Personalized Solutions

Looking for the perfect espresso machine for your cafe? Our cafe consultants can help you find the right one for your business. They’ll take into account your budget, business needs, and brand image to recommend the perfect fit for your cafe.

Our team of experienced professionals can also advise you on everything from menu development, product costing & ROI, to operations. So whether you’re just getting started or looking to take your cafe to the next level, we can help you achieve your goals.

Training & Recipe Development

With our in-house training & development personnel, we provide training for basic barista skills, new product development, and advanced training courses to equip you with the skills to run a sustainable cafe business.

- Classroom & Hands-on Training
  - Barista 101
  - Introduction to Latte Art
  - The Art of Italian Espresso preparation (using Italian brands LaCimbali & Essse)
  - How to perform basic preventive maintenance
  - How to properly prepare coffee concoctions
- Beverage Menu Development (in partnership with DaVinci Gourmet)
  - Flavor Genius Trendspotter
  - Mixology Beverage Masterclass
- Additional Special Barista Training
  - On-site refresher course on a quarterly basis
  - Product Ideation using DaVinci Gourmet products exclusively

Machine Support & Maintenance

At Blu, your products are covered with free service, preventive maintenance, and repairs on all machines conducted by certified La Cimbali technical service specialists for 1 year
Free Loaner unit when the machine breaks down on all machines provided by Blu
Emergency services and major repairs exceeding the free visit shall be charged with a special service fee per unit
Services
- On-site repair & services (with a service fee)
- Diagnostic & basic troubleshooting
- General machine cleaning & descaling (in-house machine maintenance service)
- Replacement of wear & tear parts (gaskets & o-rings)
- Preventive Maintenance